Privacy Policy

Effective Date: October 9, 2025

1. Introduction

WellAware AI (“we,” “us,” or “our”) operates the website wellawareai.com and related applications and services (collectively, the “Service”).

We are committed to protecting your privacy and being transparent about how we handle your information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide and improve your experience with WellAware AI.

a. Personal Information

When you create an account, sign up for updates, or contact us, we may collect:

  • Name and email address

  • Account credentials

  • Optional demographic information (e.g., age, gender, timezone)

b. Health and Wellness Data

If you connect a wearable device or wellness platform (such as Oura, Google Fit, or Apple Health), we may collect:

  • Heart rate, activity, sleep, and recovery metrics

  • Self-reported mood, energy, or focus data

  • Calendar or lifestyle context (if you grant access)

We only access this information with your explicit consent.

c. Device and Usage Information

We may collect:

  • Device type, operating system, and browser

  • IP address and general location (city, region)

  • Log data such as page views, app interactions, and crash reports

d. Cookies and Analytics

Our website may use limited cookies or analytics tools (e.g., Google Analytics or Firebase) to understand how visitors use the site. These tools do not identify you personally.

3. How We Use Your Information

We use your information to:

  • Deliver, personalize, and improve the Service

  • Provide insights, reports, or recommendations

  • Communicate with you about updates or support requests

  • Analyze anonymized usage trends to improve performance

We do not sell, rent, or share your personal information for marketing or advertising.

If we use your data for research or feature improvement, it will be aggregated and de-identified so you cannot be personally identified.

4. How We Share Information

We only share your data in these limited cases:

  1. Service Providers: Trusted partners who help us operate the Service (hosting, cloud storage, analytics, or communication tools). These partners are bound by confidentiality agreements and may only use your data to perform services on our behalf.

  2. Legal Requirements: If required by law, regulation, or valid legal request.

  3. Consent: With your explicit permission, such as when connecting a wearable or sharing results with a coach or clinician.

We will never sell or disclose identifiable health or personal data without your consent.

5. Data Security and Retention

We use industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and access controls.

We retain your data only as long as necessary to provide the Service, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for data connections (e.g., wearables)

  • Opt out of non-essential communications

To exercise these rights, email us at privacy@wellawareai.com.

7. HIPAA and Future Compliance

WellAware AI is not currently a “covered entity” under the Health Insurance Portability and Accountability Act (HIPAA). However, as we expand to integrate with healthcare providers, we intend to meet full HIPAA compliance, including:

  • Business Associate Agreements (BAAs) with partners

  • Safeguards for Protected Health Information (PHI)

  • Employee training and auditing procedures

  • HIPAA-compliant hosting and breach notification practices

We will update this policy and notify users once HIPAA compliance is formally achieved.

8. International Data Transfers

If you access the Service from outside the United States, your data may be transferred to and processed in the U.S. By using our Service, you consent to this transfer.

9. Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect information from children. If we learn that a child under 13 has provided information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Effective Date” above. Significant changes will be communicated by email or app notification.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

WellAware AI
Berkeley, CA 94702
privacy@wellawareai.com